Policies on Personal Information Protection
Concerning handling of personal information of our patients/users and our staff, Tokushukai declares the following to make sure that patients and users can participate in and receive healthcare and nursing services actively with security, and that personal information is properly managed.
1. About policies on personal information protection (Privacy Policies)
The policies on personal information protection stated hereby prescribe those concerning handling of information by which individuals are identified (hereinafter referred to as personal information or privacy information), including when and how such personal information is obtained, for what purposes it is used, and how it is managed and protected. You are required to use this Website after having carefully read this page.
2. Purpose of the policies on personal information protection
The purpose of having the policies on personal information protection is to strengthen our privacy protection by those who are involved with the operation of this Website clearly showing to users that personal information obtained in carrying out their works is obtained and used within the predetermined ranges and in the predetermined ways and is properly used under strict management. We also aim at developing an environment where users themselves can properly determine whether or not they provide their personal information based on the disclosed policies on handling of such personal information. In the case that users cannot accept the stated policies on personal information protection, you are free to suspend using this Website. If you have any questions concerning these policies on personal information protection, contact the person in charge stated in 13. Chief administrator of personal information management and contact details.
3. Providing of personal information
This Website may request users to provide their personal information when you use services including the following.
- Email
- Transmission form
- Electronic bulletin board (Electronic conference room)
4. Personal information to be obtained
Personal information to be obtained may include the following:
Your name, age, sex, address, telephone/fax numbers, email address, questions about health matters, other questions, opinions, job application, etc.
Such personal information data will be kept for a certain period of time based on the set duration for each and will be deleted for security after the duration is over.
5. Usage of personal information obtained
Personal information obtained is used for the purposes including the following:
Response and advice to your questions, contacting you, improvement of customer services, etc.
6. Providing of personal information obtained to third parties
Personal information obtained through this Website shall not be disclosed nor provided to third parties excluding the cases when we have consent by the first person and the cases prescribed by laws and regulations.
7. Information updating
Upon your request, this Website soon discloses and updates the obtained personal information of yours.
Requests to disclose/update your personal information can be accepted via the following media.
Email, telephone, fax, mail and inquiry form
8. IP address
Users' IP addresses (numbers) and their corresponding domain names are automatically recorded as a log when you access this Website in order to identify your place on the Internet. They are obtained and recorded for the management of the servers on which the Website is placed. Generally speaking, it’s not easy to identify personal information from an IP address. Although this Website records such data of IP addresses and domain names as a log for management, they shall never be provided to external third parties.
9. Cookie
Cookie is a system in which websites identify users and obtain information about customization when users access them on the Internet, by sending data to users’ computers via browsers and retaking them when they access the same website for the next time using a website-operated program. This Website uses cookie for the following purpose:
Simplification of your posting to the bulletin board
10. Links
This Website has links to external websites. We however do not jointly assume responsibilities for privacy protection on those external websites. Websites handling personal information have their own policies concerning privacy and they do not share the same approach. Read carefully any policies on personal information protection stated on these linked websites.
11. Security
Personal information obtained by the operation of this Website must be safely protected and managed. In addition, we are required to take utmost care to security as well. Computers in which personal information through this Website is saved are under strict management so that their data won’t be viewed, modified or damaged by illegal access from outside the network.
This Website uses SSL (Secure Socket Layer) by which data are encrypted and transmitted/received between users' browsers and servers.
12. Updating of the policies on personal information protection
The attainment criteria of the policies on personal information protection will change in accordance with technological advancement and the level of security risk. Required personal information items and their range also will change if the lines of our business change. Personal information protection policies are not something that are fixed but something that need to be continuously evaluated and reviewed in accordance with the situation. Any revision of the policies on personal information protection will be notified to users in a clear manner by notification on the Website or individual notice.
13. Chief administrator of personal information management and contact details
| Contact to: | Tokushukai |
| Chief administrator of personal information management: | Keiko Uchida |
| Address: | Dainichi Kojimachi Blgd. 2nd Floor, 4-6-8 Kojimachi, Chiyoda-ku, Tokyo |
| Zip code: | 102-0093 |
| Tel.: | 03-3262-3133 |
| Fax: | 03-5213-3602 |
Tokushukai, Ltd.
Dainichi-Koujimachi Building, 2nd Floor
4-6-8 Kouji-Machi, Chiyoda Ward, Tokyo
102-0093 Japan